Seez, a pioneer in the automotive tech landscape, brings to the fore ‘Seezar’: a cutting-edge chatbot designed explicitly for car dealerships spanning Europe and the Middle East. This avant-garde tool is set to revolutionize customer interactions within the automotive sector.
Empowered by a rich blend of advanced AI and a vast automotive dataset, Seezar promises unparalleled response times and flawless task execution. While its primary expertise lies within Customer Support, the near future will see an expansion into Sales and Lead Management, reshaping dealership workflows.
Seamlessness defines Seezar as it merges effortlessly with Seez’s flagship platform, SeezPad. This synergy grants dealerships the ability to elevate the customer journey by optimizing communication, refining Lead Management, and harnessing CRM potentialities. As the line between online and offline interactions blurs, dealerships stand poised to benefit from insights tailored to enhance marketing strategies, customize car recommendations, and elevate customer service standards.
Seez’s commitment to spearheading AI-infused automotive solutions is evident. Building on the legacy of their 2017 chatbot, Caesar, the company remains unwavering in its mission to interweave AI with the automotive fabric.
Reflecting on this evolution, Tarek Kabrit, Seez’s CEO, remarked, “We launched an AI chatbot 6 years ago. It probably was too early – but now with the development in chatgpt, the increased level of digitization at the dealerships, and the openness of customers to complete big parts of their purchase online – we feel it all came together nicely to usher a new era in the way people search for and buy cars, and we are very glad to be playing a part in it.”
Designed to transcend traditional chatbot boundaries, Seezar emerges as a beacon of the automotive industry’s digital renaissance. The anticipation surrounding this tool is palpable, with a plethora of dealerships eagerly waiting. A phased rollout is in the offing, starting with the first group.
Seez’s journey, marked by milestones like European market penetration, the inception of a Danish marketplace, landmark online car sales in the Nordics, and collaborations with industry stalwarts like TRYG and Santander, showcases their dynamism. Fresh infusions of strategic investments are charting their ascent in MENA and Europe.
At its core, the fusion of Seez’s proprietary AI with advanced tech casts Seezar as the next logical step, arming dealerships with tools that promise unparalleled omnichannel prowess.
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