Ford has temporarily paused all deliveries and test drives of the Mustang Mach-E due to a software glitch that led to the global recall of more than 300,000 units. The malfunction can cause the car to lock automatically, potentially trapping occupants inside or preventing the driver from getting in. According to Automotive News, the global stop-delivery directive impacts dealerships everywhere, suspending all demo drives until the software update is implemented.
The recall affects 196,911 Mustang Mach-Es sold in the U.S. from model years 2021 through 2025, along with another 120,000 vehicles worldwide—32,569 of which are in Canada. The issue arises from an unexpected drain of the 12-volt battery, which can cause the electronic front door latches to get stuck in either the locked or unlocked position. Ford spokesperson Mike Levine stated that a software fix will be available soon to resolve the defect. Fortunately, there have been no reports of injuries or accidents related to the problem.

The problem occurs because the Mustang Mach-E lacks traditional door handles. When the 12-volt battery—which powers many of the vehicle’s auxiliary functions; loses charge, it can cause the doors to lock without any physical way to open them.
With a software upgrade release anticipated in the third quarter or within the coming weeks, the stop-sale order will stay in effect. The update will be made available to existing Mach-E owners, though it might require a visit to the dealership instead of an over-the-air update.
In a separate notice issued on June 16, Ford alerted dealers in the U.S. to a recall impacting 276 Mustang Mach-Es from the 2025 model year due to defective park rods, which could raise the risk of a crash. As a precaution, dealers have been instructed not to showcase or hand over any affected vehicles currently in stock.
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